Heron is a medical billing partner for U.S. practices. We audit your last 90 days of claims for free, then recover what you are owed, next to your billing team.
To your EHR and clearinghouse. No EHR yet? We can bring one.
2
Heron
We find the money
Underpaid claims, denials worth appealing, auths stuck in a queue, and A/R about to age out.
3
You
You approve
Your billers keep final sign-off. We do the paperwork and chase the payer.
What you can count on
Your EHR, or ours
Heron works inside your EHR and clearinghouse, next to your billers. No EHR yet? We can bring one.
Billers keep final sign-off
Heron drafts and submits. Your billers approve, and clinicians keep final clinical judgment.
No per-claim fees
Pricing is custom to your practice. We walk through it after the audit, once we both know what is there.
HIPAA compliant, BAA first
We sign a BAA before touching any data, with end-to-end encryption, US-based hosting, and a full audit trail.
Our customers struggled to understand new CPT codes, especially small clinics without the staff to keep up. They asked us for billing support, but every option we looked at was too expensive. We were lucky to find Heron.
Emily Burrow, Co-Founder & CEO of CaresTinuum
Questions billing teams ask first.
Don’t see yours? Ask us on the call, or write to us.
Heron is a medical billing partner for U.S. practices. It starts with a free audit of your last 90 days of claims, then works underpayments, denied claims, prior authorizations, eligibility and benefits, and aged A/R inside your EHR and clearinghouse, next to your billers.
What is in the free audit?
We review your last 90 days of claims and remits and show you 3 things: where revenue is leaking, what Heron can recover, and where you can save. It costs $0.
What do you need from us for the audit?
A signed BAA first. Then a 90-day export from your practice management system or clearinghouse. A claims CSV or 835 remit files are usually enough to start.
Who is Heron for?
Medical practices, billing managers, and revenue cycle teams in the U.S., from independent clinics to larger systems on Epic or Oracle Health.
Is Heron replacing our billing team or our EHR?
Neither. Heron works inside your EHR and clearinghouse, next to your billers, and they keep final sign-off. No EHR yet? We can bring one.
Which EHRs does Heron work with?
Heron works inside your existing EHR and clearinghouse, including Athenahealth, eClinicalWorks, Tebra, Epic, and Oracle Health. No EHR yet? We can bring one.
Is Heron HIPAA compliant?
Yes. Heron is HIPAA-compliant by design. We sign a BAA before touching any data, with end-to-end encryption, US-based hosting, and a full audit trail. Our SOC 2 Type II audit is in progress.
How much does Heron cost?
The audit costs $0. After that, pricing is custom to your practice, with no per-claim fees. We walk through it after the audit, once we both know what is there.
How quickly can we go live?
Most practices on Athenahealth, eClinicalWorks, or Tebra go live in 2 to 6 weeks, with about a 30-minute call from your IT contact. Larger Epic or Oracle Health systems take 6 to 12 weeks.
Which payers do you work with?
Commercial, Medicare, Medicaid, and managed care, including UnitedHealthcare, Aetna, Anthem Blue Cross Blue Shield, Cigna, Humana, and Centene. Heron uses the routes already open to you: payer portals, clearinghouse connections, and electronic submission.
Are physicians still in the loop?
Always. Heron drafts and submits, but clinicians keep final clinical judgment and approval. We shrink the administrative load, not the clinical authority.
It costs $0 to find out.
A 30-minute call to set up your audit. No PHI on the call.