Aged A/R recovery
Clear the old A/R before it ages out.
Hand us the claims past 90 days. Heron works them oldest first, before timely filing closes, with a clear finish line.
A backlog needs a plan, not a reminder.
Aged A/R is the unpaid claims sitting in the 90, 120, and 180-day buckets of your aging report. The older a claim gets, the closer it is to a payer’s filing or appeal deadline, and Medicare’s filing limit is 12 months from the date of service, per the Medicare Claims Processing Manual (opens in a new tab). Heron gives every balance a status, an owner, and a next action, then works it to a result. When a claim needs an appeal, it follows the same steps as our guide to appealing a denied claim.
4 steps through the backlog.
Sort what is open
Denied, pending, underpaid, and no-response claims, separated.
Check the time left
Timely filing and appeal windows for each payer and claim.
Work the oldest first
Corrections, status checks, and appeals, each with a next action.
Report what changed
Recovered, still open, and closed, every week.
What the project gives you.
A deadline-first worklist
Claims nearest a filing limit go first.
Status on every claim
Every balance has a status and an owner.
Appeals with documentation
Notes, auths, and remits attached.
A weekly progress report
Dollars recovered, and what is left.
Keep reading.
How to appeal a denied claim
The steps, the evidence, and the Medicare and commercial deadlines that decide what is still collectible.
Read DenialsCommon denial codes, explained
What the codes on old remits mean, from CO-29 timely filing to CO-16 missing information.
Read ServiceUnderpayment recovery
How Heron finds the paid claims that came back short, even at $0 balance.
ReadCommon questions, answered plainly.
What is aged A/R in medical billing?
Aged accounts receivable is money still owed on claims, grouped by how long it has been outstanding, usually in 30-day buckets. Claims past 90 days need attention first, because they are closest to payer filing and appeal deadlines.
Can Heron work claims older than 90 days?
Yes. Claims past 90 days are the core of the project. Whether a balance can still be collected depends on its status, the documentation, the payer’s rules, and the filing or appeal deadline that applies.
What is the timely filing limit for Medicare claims?
Medicare requires claims to be filed within 12 months, or 1 calendar year, of the date of service. Commercial payers set their own limits in your contract, and they are often shorter, so Heron checks each payer before working a claim.
Is every old balance recoverable?
No. Some claims are past the payer’s window or are not payable after review. The work separates what can still be recovered from what needs a different resolution, such as an adjustment or a patient statement.
See what is still collectible.
A free audit shows where your claims get stuck, by payer, and what is still inside the window.